Customer Service

There is a reason I used a ginger in this photo and I’m sure she knows it.

This morning finds me dealing with customer service on four different calls today with much success and little discomfort when talking to a human.

When talking to a human is the key words in that sentence, I had my blood boiling with those damn robots that want to ask you your life’s history and still not being able to give an answer. I mean if I have to talk to with a useless machine I might as well be talking to a government official. They both know shit. {I’m sorry I didn’t get that}

When a human gets on the line the first thing they have to do is go over the same information I just gave to the useless machine. I’m not putting fault on the operator’s shoulder as I’m sure that they take the brunt of abuse from frustrated people just wanting to get things right.

Instead I put the fault, blame and stupidity on the shoulders of the top brass in all these companies.

A solution…Put humans back to work and disconnect all these robots. I had pleasant discussions and received friendly help from all that talked to me instead of at me. [I’m referring to humans].

So as I put an end to this bitching article a final statement. I was on the phone for over 5 hours today and I did get almost everything done. I still have to wait on a ‘computer’ to correct mistakes they they made not humans. To all the operator’s I dealt with today, you rock! to all the machines I dealt with today, may you all soak up mositure and take a complete shit.

End of Rant.

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